Terms and conditions

Neo Signs legal entity is Neo Signs Signs Ltd

Terms and Conditions of Sale

These Terms and Conditions of Sale apply to all Goods and Services (the Goods) provided by Neo Signs Signs Ltd (“Neo Signs Signs”) to the purchaser of those goods (“the Client”).

In the event that other terms and conditions are imported into any contractual documentation between Neo Signs Signs and the Client then, unless specifically authorised in writing by a director of Neo Signs Signs, these Terms and Conditions of Sale shall prevail.

1. Ordering

1.1   Clients are strongly recommended to place orders in writing. Orders should clearly state the Client’s particular requirements. Neo Signs Signs will not be responsible for errors or omissions due to oversight or to misinterpretation of the Client’s verbal instructions.

1.2   Quotations are only for work according to original specifications. If through the Client’s error, or omission, work has to be redone or alterations or additions to specifications are required, then Neo Signs Signs may make an additional charge. In the event that an order is cancelled or suspended by the Client, then Neo Signs Signs may immediately require the Client to pay for work done to the date of cancellation or suspension.

1.3   A quotation, unless previously withdrawn, is valid only for 30 days from the date it is given, unless otherwise specifically stated in the quotation form. Following this a new quotation will be required for any goods or services ordered.

2. Price

2.1   Neo Signs Signs reserves the right to charge for height equipment that may be required to install signage in addition to the amount shown in the quotation, acceptance of order, or other document.

2.2   Permit fees, drawing and engineer’s calculations, and other additional charges necessarily incurred to fill an order, are in addition to the quoted price. Quotations do not include the cost of primary wiring. If primary wiring is required, then a separate quote will be given for that part of the work.

2.3   Goods and Services Tax shall be payable by the Client in addition to the quoted price, payable upon demand.

2.4   Quoted prices are based on the cost of materials, labour, and services as at the date of the quotation.  Should there be any increase in these costs, as are necessarily incurred by Neo Signs Signs in completing the order, then such increases may, at Neo Signs Signs sole discretion, be added to the quoted price, payable at the same time, and in the same manner as the balance of the quoted price.

3. Payment Terms

3.1   Payment for Goods and Services shall be made in full on the due date stated on the invoice.

3.2   Interest may be charged on any amount owing after the due date at the rate of 14% per month or part month.

3.3   Any expenses, disbursements and legal costs incurred by Neo Signs Signs in the enforcement of any rights contained in this contract shall be paid by the Client, including any reasonable solicitor’s fees or debt collection agency fees.

4. Title, Security Personal Property Securities Act (“PPSA”) and Risk

4.1   Title in any Goods and Services supplied by Neo Signs Signs passes to the Client only when the Client has made payment in full for all Goods and Services provided by Neo Signs Signs. Until all sums due to Neo Signs Signs by the Client have been paid in full, Neo Signs Signs has a security interest in all Goods and Services.

4.2   In respect of the security interest created by Clause 4.1 hereof:

(a)   The Client shall not allow any goods subject to such security interest to become an accession to other goods.

(b)   The Client waives its right to receive a copy of any verification statement following registration of the   supplier’s security interest.

(c)  Neo Signs Signs may allocate any payment received from the Client against any debt owed by the Client, in any manner that Neo Signs Signs may     decide, notwithstanding any purported allegation by the Client.

(d) Where any amount owed between the Client and Neo Signs Signs is overdue, then Neo Signs Signs may enter any premises at which it believes such goods are located, to seize those goods, and to dispose of them as Neo Signs Signs thinks fit, to apply such proceeds towards the amount then outstanding to Neo Signs Signs. The Client hereby irrevocably authorises Neo Signs Signs, and any of its agents or servants, to enter such premises, to locate, inspect, and/or seize such goods.

(e) Neo Signs Signs will not be liable to the Client or any other person for the exercise of any of its rights under this clause.

4.3           Risk of the Goods passes to the Client at time of delivery. Neo Signs Signs will have no liability in the event the Goods having been delivered are lost, stolen, destroyed or damaged in any way from any cause whatsoever nor shall the Client be entitled to refuse or delay payment for the Goods and Services. For so long as Title in the Goods remains with Neo Signs Signs the Client must keep the Goods insured in Neo Signs Signs name for at least the price at which the Client purchased them from Neo Signs Signs.

5. Warranty/Indemnity

5.1   Whilst all care and attention is undertaken by Neo Signs Signs to deliver and/or install goods of the highest quality, and to ensure that all components are purchased from reputable manufacturers, Neo Signs Signs does not guarantee the manufacture of such items. Where any defect or alleged defect is beyond the ability of Neo Signs Signs to control quality, Neo Signs Signs has no liability. Any defects due to faulty workmanship must be notified within 7 days after delivery. Any such defects will, at the discretion of Neo Signs Signs, be repaired or replaced free of charge.

5.2   Other than as provided in Sub clause 5.1 hereof all warranties, representations or promises howsoever made, whether expressed, or implied by law are excluded and negated. In particular, where the Client acquires or holds itself out as acquiring, the goods for the purposes of a business the Consumer Guarantees Act 1993 will not apply.

5.3   Notwithstanding any other provision herein the total liabilities of Neo Signs Signs will at all times be limited to replacing goods or materials or workmanship which is defective to the value received by Neo Signs Signs under the relevant contract. No claim for consequential losses or damages of any kind will apply.

6. General

6.1   The person signing any quotation on behalf of the Client acknowledges that they have authority to bind the Client.

6.2   Unless it is specifically agreed in writing to the contrary Neo Signs Signs retains all intellectual property rights, including copyright, patents, registered designs, or protection of confidential information in respect of any works undertaken by Neo Signs Signs for the Client.

6.3   Neo Signs Signs reserves the right at any time to vary these Terms and Conditions of Sale, by notification to its customers.

6.4   No claim relating to Goods and Services will be considered unless made within seven (7) days of delivery.

Testimonial Polaroid Dominos Pizza
Scott Bush, General Manager, Domino's Pizza
Neo Signs truly are a professional partner that understand our needs and wants as an international brand with high expectations and short timelines. They deliver quality workmanship and flawless execution.
Testimonial Polaroid Kmart
Kieran Ingall, Kmart
Neo Signs produce and install quality signs with a great team across the country. Great planning, communication and execution of large rollouts to multiple sites.
Testimonial Polaroid Genesis Edit
Stephanie Fahey, Genesis Energy
Neo Signs were easy to deal with, they worked through solutions with us and helped bring our brand to life.
Testimonial Polaroid Anytime Fitness
Richard Ball, Managing Director, Anytime Fitness NZ
Neo Signs have provided an excellent service to Anytime Fitness clubs for a number of years. The quality of their work is second-to-none and the team are professional, efficient and flexible. I have no hesitation in recommending Neo Signs.

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